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Check Your Student Health Insurance Waiver Status

  1. Log into Catalyst
  2. Under ‘My Finances’, on the left hand side click on ‘Student Health Insurance’
  3. Select ‘Health Insurance Waiver status.
  4. You will be required to select the year you are waiving coverage for.
  5. It will state if the waiver is approved or denied.

Student Health Insurance Waiver Denied?

As a reminder:

  • All waiver denials generate an email from noreply@uhcsr.com to the email address on file.
  • The email contains a blue, underlined "Click Here" link that directs students to the appropriate appeal form.
  • This link is connected to your specific waiver record, ensuring all documentation is properly associated with the appeal and can be reviewed as efficiently as possible.
  • Please check your junk mail if you cannot locate the email. Below is an example of the email you would have received

Dear Student,

We have received your Waiver submission. Based on the information you have provided about your other insurance plan, University of Cincinnati Main Campus is unable to approve your Waiver Request. Your request is denied because [insert denial reason].

Since your Waiver Request has been declined, you will be enrolled in the endorsed Student Insurance Plan and will be required to pay the premium amount indicated in your billing.

If, after careful review of University of Cincinnati Main Campus’s waiver requirements, you believe this denial was issued in error and would like to appeal the decision, click here and provide additional proof that your plan meets the waiver requirements. We will review your additional documentation and provide a final determination. Please Note: All appeals must be submitted online using the link above by [Appeal Expiry Date], CST. Please allow up to 10 business days for review.

If you have any questions about the endorsed student insurance plan, please visit www.uhcsr.com.

Filing an Appeal after the Waiver Deadline

Student Health Insurance Waiver Appeal (appeal link)

Students may file an appeal for a refund of the cost of student health insurance if they failed to do so by the waiver deadline if:

  1. Their policy meets the University’s Board Rule Requirements
  2. Their coverage started at the beginning of the semester for the term in which they are appealing.
  3. The term has not ended for which they are appealing,
  4. They have not utilized benefits of the insurance, and
  5. They have not previously filed and been approved for an appeal

In addition, students must provide the following required documents, for the appeal to be processed:

*Insurance ID Card is not acceptable proof of active coverage.

Required Documentation
Verification of Coverage LetterStudents must submit a dated letter on letterhead from their insurance company stating the following: 1) date coverage began/ended; 2) name of those insured.
Plan CertificateDocumentation showing that the plan meets Board requirements.
Proof of AccessDocumentation showing proof of access to care within 50 miles of the University while on campus.

Please note, that waiver appeal submissions can take up to 30 days to be reviewed and processed by the appeals committee.

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Contact Us

UC Student Health Insurance
studins@ucmail.uc.edu
Phone (513) 556-6868