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United Healthcare Global Travel Assistance Services

Starting the effective date of your policy you are eligible for United Healthcare Global Emergency Services.  For international students you are eligible to receive these services worldwide, except in your home country.  For domestic students you are eligible for these services when you are 100 miles or more away from the University and 100 miles or more away from your permanent home address, while participating in a Study Abroad program.

All services must be arranged and provided through United Healthcare Global services to be considered for payment.  If the condition is an emergency , you should go immediately to the nearest physician or hospital without delay, and then contact the 24-hour Emergency Response Center.  

Some of the services provided under the United Healthcare Global Emergency Services include:

  • Transfer of Insurance Information to Medical Providers
  • Monitoring of treatment
  • Transfer of Medical Records
  • Medication, Vaccine
  • Worldwide Medical and Dental Referrals
  • Dispatch of Doctors/Specialists
  • Evacuation
  • Medical Emergency
  • Security and Political
  • Natural Disaster
  • Facilitation of Hospital Admittance, up to $5000.00
  • Emergency Travel Arrangements
  • Legal Referral
  • Translation Services
  • Replacement of lost or stolen travel documents

Please visit United Healthcare Student Resources for the United Healthcare Global Emergency brochure which includes full details of all services and limitations and exclusions.

To Contact UHC Global: Call 1-877-461-2273, email, and use reference #355751.  Please have the following information available when contacting UHC Global:

  • Caller's name, phone, and relationship to the insured
  • Insured person name, age, sex and ID # on their insurance ID card
  • Description of insured's condition
  • Name, location and telephone number of hospital, if applicable
  • Name and telephone of the attending physician, and immediate contact information
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UC Student Health Insurance
Phone (513) 556-6868