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Division of Operations and Administration

Across our three clinical sites - University of Cincinnati Medical Center, West Chester Hospital, and The Jewish Hospital - the UC Department of Emergency Medicine Operations Division brings together a skilled team of faculty, nurses, pharmacists, information technology specialists, advanced practice providers, and resident leaders. With the shared mission of providing compassionate, equitable, and timely care, we work collaboratively to innovate, strive for excellence, and train the future of emergency medicine.

Guided by our vision to be international leaders in emergency clinical care, education, and research, we:

  • Oversee daily operations across all three emergency departments, ensuring smooth and efficient patient flow.
  • Drive continuous improvement through innovative practices, leveraging technology and research findings.
  • Cultivate a collaborative environment where all team members contribute to exceptional patient care.
  • Nurture the next generation of emergency medicine professionals through our robust residency and fellowship programs.

By upholding our mission and striving towards our vision, we aim to deliver the highest quality emergency care to our communities and advance the field of emergency medicine.

Resident Experience in Operations and Administration

Quality Improvement and Knowledge Translation clinical practice guidelines: As an established part of the residency curriculum, second year residents work with a faculty mentor to create or update patient care algorithms. Residents gain experience collaborating with other academic departments, review the most up-to-date evidence, and present their product in a grand rounds lecture. These algorithms are reviewed by residents, faculty, pharmacists, and are published for clinical use on

Quality improvement and Patient Safety Education: As a mini curriculum in our grand rounds, resident trainees learn about quality improvement methodology and patient safety science, applying these principles to the care we provide.

Operations Elective: Residents interested in learning more about operations may choose from a variety of operations electives:

  • Administration and Operations 1, 2, 3
  • West Chester Hospital Operations
  • Capacity Management
  • Informatics

Operations Leadership Academy: Faculty and residents meet three times per year to discuss a rotating curriculum, built around operations, logistics and leadership. Residents can formally join the academy where they receive 1-on-1 faculty mentoring and completing an academic project related to operations.

Resident Assistant Medical Director (RAMD): Residents considering a career interest in operations may apply to become a RAMD for one of our UC Health sites. These residents gain increased exposure to administration, through meetings and leading operational projects and serve as liaisons between the individual departments and resident trainees.

Operations Fellowship

Operations Faculty

K. Robert Thompson III, MD, MBA
UCMC ED Medical Director

Sanjay Shewakramani, MD 
West Chester ED Medical Director

Jimmy Summers, MD 
West Chester ED Associate Medical Director

Michael Willing, MD, MBA
The Jewish Hospital ED Medical Director

Andrew Adan, MD 
The Jewish Hospital ED Associate Medical Director

David Thompson, MD, MPH
UCMC ED Director of Quality Improvement and Patient Safety

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Contact Us

Department of
Internal Medicine

Medical Sciences Building Room 6065
231 Albert Sabin Way
PO Box 670557
Cincinnati, OH 45267-0557

Phone: 513-558-4231
Fax: 513-558-0852